Sales Manager

Hampton Inn by Hilton Coconut Grove/Cora, FL

Hospitality America is looking for a Sales Manager join our team! 

Benefits:

  • Major Medical, Dental, and Vision Insurance
  • Life Insurance
  • Legal Shield and Identity Theft Protection
  • Accident/ Critical Illness/ Hospitalization Insurance
  • Pet Insurance
  • Paid Time Off
  • 401K after 1 year of employment
  • Bonus

 MARKETING AND SALES MANAGEMENT

  •  Develops/assists with development of the hotel’s marketing and sales plan based on the hotel’s position and strengths within each market segment.
  •  Implements hotel’s marketing and sales plan.
  •  Analyzes and understands the competition’s strengths and weaknesses for each market segment and successfully directs marketing activities against each.
  •  Identifies and maintains constant communications with the hotel’s key accounts.
  •  Establishes lists of top accounts and top target accounts. Maintains communication with these accounts on a monthly basis.
  •  Actively sells room nights through outside sales calls, telemarketing, tours, etc.
  •  Actively markets the hotel through advertising, blitzes, direct mail campaigns, etc.
  •  Actively sells to in-house guests (greeting tours, talking with guests at continental breakfast to solicit additional leads, etc.).
  •  Knows the competition well. In addition, is familiar with all “business” in the market, where that “business” stays and why.
  •  Uses the resources in the Inn Step Sales and Marketing Manual to surface, call on, and track potential business.

GUEST SERVICES

  • Supports guest service as the hotel’s driving philosophy.
  • Personally demonstrates a commitment to guest service by responding to guests’ needs.

PROFIT MANAGEMENT

  • Meets or exceeds budgeted RevPAR for the hotel.
  • Forecasts occupancy fluctuations and directs selling activities to maximize revenues.
  • Knows the hotel’s demand segments and sources of business for each and balances market segments according to supply and demand.
  • Knows the principal competition for each market segment and takes advantage of hotel’s strengths against each competitor.
  • Accurately forecasts occupancy changes based on changing market conditions (additions to supply and demand, etc.).

HUMAN RESOURCES

  • Ensures that hotel employees (especially front desk staff) are familiar with key accounts and their specific needs and arrangements (rates, room types, key contacts, etc.).

   

Must be a citizen of the United States or possess a valid work permit. We provide equal opportunity without regard to race, color, national origin, religion, sex, age, marital status, disability, or any other protected status. Our company is an equal opportunity employer.